Ernie's Auto Service, an established NAPA Auto Care Center, located in Zion, Illinois, specializes in general automotive repairs. It is run by Ernie Isley, an ASE (Automotive Service Excellence) Master Mechanic with 46 years experience, 26 of those years in the vehicle maintenance field with the military. We dedicate ourselves in keeping up with the today's latest automotive technology so we can better service you.
Ernie's Auto Service is indeed a family owned and operated business with Ernie at the helm, and his wife, Renee as Office Manager/Service Consultant. Customer service is a major reason why our customers continue to turn to us for their automotive needs. Ernie takes the time to explain to each customer what their car needs and the services that will be taking place. We treat your vehicles as if they were ours, and you can be confident in turning your keys over to our trusted and capable staff anytime you are in need of vehicle repairs or maintenance.
About NAPA AutoCare
As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
- To perform high quality diagnostic and repair service at a fair price using quality NAPA parts
- To employ ASE (Automotive Service Excellence) certified technicians
- To be dedicated to customer satisfaction
- To exercise reasonable care for the customers property while in our possession
- To obtain prior authorization and provide a price estimate for work performed
- To provide a system for fair settlement of customer complaints should they occur
- To maintain the highest standards of our profession
- To uphold the integrity of all members of the NAPA AutoCare Program
Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare "Peace of Mind" Warranty, providing our customers with 12-months/12,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 13,000 NAPA AutoCare locations across the country.